Privacy Policy

Last Updated: August 3, 2026

This privacy notice for Curbio Inc. (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, disclose, share, analyze, delete, and/or modify (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://curbio.com/, or any website of ours that links to this privacy notice
Download and use our mobile application (Curbio), or any other application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at team@curbio.com. To exercise your privacy rights, use one of the two designated request methods described in this notice: (1) email privacy@curbio.com or (2) submit a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/.

Summary of Privacy Policy

This summary provides key points from our privacy notice, but you can find the full Privacy Policy below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Curbio Inc. and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us by reviewing our Privacy Policy.

Do we process any sensitive personal information? We do not process sensitive data identified under the Texas Data Privacy and Security Act, Chapter 541 of the Texas Business and Commerce Code (“TDPSA”), from consumers, such as personal data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnoses, sexuality, or citizenship or immigration status, government identification numbers, genetic or biometric data, personal data of a known child, or precise geolocation data. If we become aware that we have inadvertently received sensitive data, we will promptly delete or segregate it and will not process it for any purpose other than deletion. We also collect account-login credentials to authenticate and secure accounts, and our contractor application collects a contractor’s precise device location, with the contractor’s permission, for job-site features, which may be classified as sensitive personal information under some other state laws, including California’s. Learn more in Sections 1 and 11.

Do we receive any information from third parties? If you are a real estate agent or broker, we may collect publicly available professional information about you — such as your brokerage affiliation, sales production, and business contact details — from public sources. Learn more about information collected from third parties by reviewing our Privacy Policy.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information by reviewing our Privacy Policy.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information by reviewing our Privacy Policy.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe by reviewing our Privacy Policy.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. If you are a Texas resident, Section 13 describes your rights under the Texas Data Privacy and Security Act and how to exercise them. Learn more about your privacy rights by reviewing our Privacy Policy.

How do you exercise your rights? You may exercise your rights through either of two secure and reliable methods: (1) email privacy@curbio.com, or (2) submit a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/. You are not required to create an account to submit a request. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Curbio Inc. does with any information we collect? Review our Privacy Policy in full.

Full Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

1. WHAT INFORMATION DO WE COLLECT?

In Short: We only collect personal information that you provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us, and such collection is limited to what is adequate, relevant, and reasonably necessary for the purposes disclosed in this notice.

Data Minimization. We collect only the personal information that is adequate, relevant, and reasonably necessary in relation to the specific purposes disclosed in this privacy notice, and we do not process personal information for purposes that are neither reasonably necessary for, nor compatible with, those disclosed purposes unless we first obtain your consent.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect includes the following categories, each collected for the purposes identified below:

names — to identify you, create and administer your account, prepare estimates and proposals, and communicate with you
phone numbers — to communicate with you about your project and our Services
email addresses — to communicate with you and administer your account
mailing addresses or property addresses, ZIP code, and state of residence — to scope, estimate, and perform services at the property and to determine the rights available to you
job titles — to tailor the Services and our communications to your professional role
usernames — to create and secure your account
passwords — to authenticate you and secure your account
contact preferences — to honor your communication choices
contact or authentication data — to verify your identity and secure your account
profile photo and profile information used in the Curbio app — to display your user profile within the Services
professional license information — to verify contractor and professional qualifications and comply with legal requirements
EIN, where applicable — to verify business identity and satisfy tax and reporting obligations
trade license information — to verify contractor qualifications
real estate agent or brokerage name and contact information — to coordinate your project and communicate with your agent
property and project information, including photos, videos, measurements, walkthrough notes, estimates, proposals, change orders, and related communications — to prepare estimates, perform and document the work, and provide support

Payment Information. Curbio does not directly receive or store full payment-card numbers. Payment and financing information are collected and processed by third-party payment processors and financing providers, such as Stripe and (where applicable) Notable, and their collection and use of your information are governed by their own privacy practices.

Sensitive Data. We do not process sensitive data identified under the TDPSA from consumers, including Social Security numbers or other government identification numbers; personal data revealing racial or ethnic origin, religious beliefs, or citizenship or immigration status; health, genetic, or biometric data; personal data collected from a known child (under 13); or precise geolocation data. We never request the location of a customer or agent. Please do not submit sensitive data to us unless we specifically request it. If we become aware that we have inadvertently received sensitive data, we will promptly delete or segregate it and will not process it for any purpose other than deletion.

We also collect account-login credentials (such as your username and password) to authenticate you and secure your account; some state laws, including California’s, classify such credentials as sensitive personal information, and we use them only for authentication, security, and providing the Services (see Section 11). If our practices change, we will update this notice, notify you of any updates, and obtain any consent required by applicable law before processing sensitive data.

Single Sign-On (Social Login) Data. We offer registration and login through single sign-on providers — Sign in with Apple in our mobile applications, and Google or Microsoft accounts on the web. If you choose this option, the provider gives us limited profile information, typically your name and email address (Apple may provide a private relay email if you choose to hide your address). See “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Location and Document-Signing Information. Our consumer-facing applications (for customers and agents) do not request access to your device’s precise (GPS) location, and we never ask for a customer’s location. Our contractor application, and the contractor job map in our web portal, do request access to a contractor’s precise device location while in use, to show nearby job sites and to verify on-site check-in and check-out; contractors can disable this in device settings, though some features may not work. When you sign documents through the Services (such as a contract, change order, catalog selection, or invoice), we record your IP address and browser information to authenticate the transaction, maintain an audit trail, prevent fraud, and protect the Services. Our websites use your IP address to infer an approximate location (such as your city or market area) so that we can display the relevant local market page; this is an approximate, not a precise, geolocation. Within our applications, we do not use your IP address to determine your location. Our analytics providers may also report approximate, city-level information derived from IP addresses as part of standard analytics.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings. Push notifications are sent through our mobile applications; email and SMS notifications from our web services include opt-out options.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Communications data. We collect data regarding phone, text or in-app communications between users that are enabled through Curbio Platform. This includes date and time, as well as the content of text or in-app messages. Curbio does not record or transcribe telephone calls.

Information collected from other sources

In Short: If you are a real estate agent or broker, we collect publicly available professional information about you from public sources.

If you are a real estate agent or broker, we may collect publicly available professional information about you — such as your name, brokerage affiliation, sales production information, and business contact details (including your business email address) — from public sources such as brokerage websites and industry directories. We use this information to identify and contact agents about our Services, for email marketing, and for event promotion. You can opt out of our marketing communications at any time, as described in Section 9. If you interact with us on a social media platform (such as Facebook, Instagram, LinkedIn, or X), we may receive information you make available through that platform, such as your name, username, and public profile information, depending on your privacy settings on that platform. To the extent any use of this information constitutes targeted advertising under applicable law, you may opt out at any time as described in Sections 10 and 13.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. Payment-card and financing information is collected and processed by third-party providers, as described in Section 1 (Payment Information).
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
To market our Services and measure our campaigns. We may use your information for email marketing (including outreach to real estate agents and brokers), event promotion, and to measure the effectiveness of our marketing, consistent with your preferences. Personal information collected through our short code text messaging programs is not used for these purposes without your consent.
To post testimonials. We post testimonials on our Services that may contain personal information. We obtain the individual’s permission before posting a testimonial that identifies them.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
To enable communications between users. For example, a Contractor may message or call a project manager to confirm a job location.
Legal proceedings. We use data to investigate or address claims or disputes relating to use of Curbio’s services.
Research and development. We use data for testing, research, analysis, and product development to improve the user experience. This helps us make our services more convenient and easy-to-use, enhance the safety and security of our services, and develop new services and features.
Safety and security. We use data to help maintain the safety, security, and integrity of our services and users.

Processing Activities and Opt-Out Rights. We do not currently sell personal data, use website browsing activity for cross-site targeted advertising, or engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers. We may use publicly available professional information about real estate agents and brokers for business-contact outreach and marketing activities, such as email marketing, event promotion, and campaign measurement. We may in the future use personal data for targeted advertising — for example, to show you ads for our Services on other websites or platforms — or engage in activities that constitute a sale of personal data under applicable law. If we begin any of these activities, we will update this notice, notify you of any updates, and obtain any consent required by applicable law.

Regardless of our current practices, you may opt out of the sale of personal data, targeted advertising, and qualifying profiling at any time by: (1) emailing privacy@curbio.com; (2) submitting a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/; (3) using the “Do Not Sell or Share My Personal Information” control in Cookie Settings on our websites; or (4) enabling the Global Privacy Control (GPC) or another legally recognized universal opt-out signal in your browser, which we honor automatically (see Section 10). Opt-out preferences are honored whether or not the activity is occurring.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work, except that such sharing does not include personal information collected through our short code text messaging programs without your consent. We have agreements with these providers that are designed to safeguard your personal information; they process personal information in order to perform services for us, subject to their agreements with us and applicable law. The categories of third parties we may share personal information with are as follows:

Communication & Collaboration Tools
Cloud Computing Services
Data Analytics Services
Data Storage Service Providers
Finance & Accounting Tools
Payment Processors and Financing Providers
Performance Monitoring Tools, Security, and Technical Support Providers
Advertising and marketing technology providers, where currently used
Sales & Marketing Tools (including email marketing providers and consultants)
User Account Registration & Authentication Services
Website Hosting Service Providers
Contractors performing project work (see “Contractors” below)
Professional advisers (such as lawyers and accountants), regulators, and government authorities where required by law

Contractors. Before a project is awarded, contractors generally receive only the neighborhood or general project location. After award, contractors receive the property address and the project details needed to perform the work. Contractors do not receive customer contracts or unrelated customer communications.

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We use Google Maps Platform APIs (Google Maps and Google Places) to display market maps and property images and to geocode property addresses. Our consumer-facing websites and applications do not request your device location; the maps display is based on the property address you provide or your general market area. Location-based features of our contractor application and contractor job map may obtain and cache location information on the contractor’s device. Google processes data through these APIs in accordance with its data processing terms and its own privacy policy.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is available through our cookie preference tool — the “Cookie Settings” link or cookie preferences icon on our websites. Nonessential cookies are set only after consent where required by applicable law. You can review or change your cookie choices at any time through the “Cookie Settings” link or cookie preferences icon on our websites, which includes a permanent “Do Not Sell or Share My Personal Information” control.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using single sign-on providers: Sign in with Apple (in our mobile applications) and Google or Microsoft accounts (on the web). Where you choose to do this, the provider gives us limited profile information — typically your name and email address (or, with Apple, a private relay email if you elect to hide your address). We use this information only for the purposes described in this privacy notice or that are otherwise made clear to you on the relevant Services. We do not control, and are not responsible for, the provider’s own use of your personal information; we recommend that you review the provider’s privacy policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). In general, we retain personal information only as long as reasonably necessary for the disclosed purposes and for our contractual, legal, accounting, security, fraud-prevention, and dispute-resolution needs.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

When we anonymize personal information, we commit to maintaining and using deidentified data without attempting to reidentify it. We take reasonable measures to ensure that deidentified data cannot be associated with an individual, and we contractually require any recipients of such data to comply with the same requirements.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@curbio.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are a Texas resident, please see Section 13 (“Do Texas Residents Have Specific Privacy Rights?”) below for a description of your rights under the TDPSA and the designated methods for exercising them, including your right to appeal.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or by using the designated privacy request methods described in Section 13.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You can also manage your choices at any time through the “Cookie Settings” link or cookie preferences icon on our websites.

If you have questions or comments about your privacy rights, you may email us at team@curbio.com. For privacy rights requests, email privacy@curbio.com or use our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/.

10. CONTROLS FOR DO-NOT-TRACK FEATURES AND UNIVERSAL OPT-OUT SIGNALS

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for generic DNT signals has been finalized, and we do not necessarily respond to every generic DNT signal. However, we recognize and honor the Global Privacy Control (GPC) and other legally recognized universal opt-out preference signals. When we detect such a signal from your browser or device, we treat it as a valid request to opt out of the sale of personal data and of targeted advertising for that browser or device, to the extent required by applicable law, and nonessential advertising and marketing technologies will not run. Because these signals are browser- and device-specific, you may need to enable the signal on each browser and device you use. You can also adjust your choices at any time through the “Cookie Settings” control on our websites. A universal opt-out signal applies to the browser or device from which it is sent; to request a broader, account-level opt-out (for example, from marketing email lists or offline records), submit a request to privacy@curbio.com or through our Privacy Rights Request Portal.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information. What categories of personal information do we collect?

We have collected the following categories of personal information in the preceding twelve (12) months, and we retain personal information for as long as reasonably necessary for the purposes described in this notice (generally, for the duration of our relationship with you, plus any period required for legal, accounting, security, or dispute-resolution purposes):

Identifiers, such as name, email address, phone number, postal or property address, and IP address
Customer records, such as contact information, professional or trade license information, and EIN, where applicable
Commercial information, such as estimates, proposals, contracts, change orders, and transaction history
Internet or other electronic network activity information, such as device and browser information and interactions with our websites and application
Geolocation data: approximate location derived from IP addresses (used to display the relevant local market page on our websites and in analytics reporting)
Audio or visual information, such as project photos and videos
Professional or employment-related information, such as job title, brokerage affiliation, and publicly available sales production information

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

Curbio does not currently use cookies to build cross-site behavioral advertising profiles. We use necessary, functional, and analytics cookies, and any advertising-category cookies on our websites are set only with your consent and are disabled when you opt out (including via the Global Privacy Control). You can review and manage cookies through the “Cookie Settings” link or cookie preferences icon on our websites.

More information about our data collection and sharing practices can be found in this privacy notice.

You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage. You may contact us by email at privacy@curbio.com, submit a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/, or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. We also honor the Global Privacy Control as a valid request to opt out of the sale or sharing of personal information for that browser or device.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

Curbio Inc. has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, and professional or trade license information.
Category D. Commercial information, such as estimates, proposals, contracts, change orders, and transaction history.
Category F. Internet or other electronic network activity information, such as device and browser information and interactions with our websites and application.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

With regard to advertising pixels on the Meta/Facebook, TikTok, and LinkedIn platforms, in the preceding twelve (12) months, Curbio disclosed the following categories of personal information for cross-context behavioral advertising through tracking pixels on our websites:

Identifiers, such as IP addresses, device identifiers, and online identifiers.
Internet or other electronic network activity information, such as browsing activity and interactions with our websites.

Effective July 2026, we removed all third-party advertising pixels from our websites and no longer share personal information for cross-context behavioral advertising. Clean network captures confirming the removal are maintained in our compliance records.

If we do so in the future, we will update this notice, notify you of any such updates, and obtain any consent required by applicable law. Regardless of our current practices, you may opt out of the sale of personal data, targeted advertising, and qualifying profiling at any time by: (1) emailing privacy@curbio.com; (2) submitting a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/; (3) using the “Do Not Sell or Share My Personal Information” control in Cookie Settings on our websites; or (4) enabling the Global Privacy Control (GPC) or another legally recognized universal opt-out signal in your browser, which we honor automatically (see Section 10). Opt-out preferences are honored whether or not the activity is occurring.

Your rights with respect to your personal data:

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose; the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights: We will not discriminate against you if you exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information. We collect account-login credentials (username and password) used to provide and secure user accounts, and our contractor application collects a contractor’s precise geolocation (with permission from the contractor) for job-site features; each may be considered sensitive personal information under California law. We use this information only to provide and secure the Services, and with regard to geolocation data from contractors, such geolocation data is purely operational, and we do not use it to infer characteristics about the contractors — which does not require a right-to-limit notice under California law. We do not collect other categories of sensitive personal information identified by the CCPA. If our practices change, we will update this notice, provide any required right to limit on our homepage, and notify you of any such updates.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at privacy@curbio.com, through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.

“Sale of personal data” means the exchange of personal data for monetary consideration.

If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how you interact with Curbio Inc. and our Services.

Your rights with respect to your personal data:

Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Curbio does not currently sell personal data. If that changes, we will update this notice, notify you of any such updates, and obtain any consent required by applicable law. Regardless of our current practices, you may opt out of the sale of personal data, targeted advertising, and qualifying profiling at any time by: (1) emailing privacy@curbio.com; (2) submitting a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/; (3) using the “Do Not Sell or Share My Personal Information” control in Cookie Settings on our websites; or (4) enabling the Global Privacy Control (GPC) or another legally recognized universal opt-out signal in your browser, which we honor automatically (see Section 10). Opt-out preferences are honored whether or not the activity is occurring.

Exercise your rights provided under the Virginia CDPA

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at privacy@curbio.com, by submitting a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at privacy@curbio.com or submit your appeal through our Privacy Rights Request Portal. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

13. DO TEXAS RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. If you are a Texas resident acting in an individual or household context (a “consumer” under the statute), the TDPSA grants you specific rights regarding your personal data, described in this section, along with two designated methods for exercising those rights, including a right to appeal.

Your Rights Under the TDPSA. Subject to certain exceptions, if you are a Texas resident, the TDPSA provides you with the following rights regarding your personal data:

Right to Confirm and Access: You have the right to confirm whether we are processing your personal data and to access that personal data;
Right to Correct: You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing;
Right to Delete: You have the right to delete personal data you provided to us or that we have obtained about you;
Right to Data Portability: You have a right to obtain a copy of your personal data, in a portable and, to the extent technically feasible, readily usable format; and
Right to Opt Out: You have the right to opt out of (i) targeted advertising, (ii) the sale of your personal data, or (iii) profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you.

How to Exercise Your Rights. We provide the following two secure and reliable methods for submitting requests to exercise your rights under the TDPSA, including requests to appeal:

Email: privacy@curbio.com
Online: our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/

You are not required to create an account to exercise your rights. The online form supports multiple request types, appeals, and requests submitted by authorized agents. You may designate an authorized agent to submit a request to opt out of targeted advertising, the sale of personal data, or profiling on your behalf; we may deny a request from an authorized agent who does not provide reasonable proof of authorization or where we cannot verify, using commercially reasonable efforts, the identity of the consumer on whose behalf the request is made.

Verification and Response Timing. We will respond to your request without undue delay and, in any event, within forty-five (45) days of receipt. We may extend that period once by an additional forty-five (45) days where reasonably necessary; if so, we will notify you of the extension and the reason for it within the initial 45-day period. Information provided in response to your requests is provided free of charge up to twice annually per consumer. We verify requests using information we already maintain and will not request more information than is reasonably necessary. Requests to opt out are not subject to ordinary identity authentication, but we may deny an opt-out request we reasonably believe is fraudulent, in which case we will notify the requester. For other request types, if we cannot authenticate your request using commercially reasonable efforts, we may ask you for additional information reasonably necessary to authenticate it, and we are not required to act on the request until it is authenticated.

Right to Appeal. If we decline to take action on your request, we will notify you without undue delay of the justification for our decision and how to appeal. You may appeal our decision by submitting your appeal by emailing privacy@curbio.com with the subject line “Texas Privacy Rights Appeal” or by using our online appeal form at https://curbio.com/privacy-request-page/. Within sixty (60) days of receiving your appeal, we will inform you in writing of any action taken or not taken in response, including a written explanation of the reasons for our decision. If your appeal is denied, you may submit a complaint to the Texas Attorney General through the online consumer complaint portal at https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/.

Non-Discrimination. We will not discriminate against you for exercising any of your rights under the TDPSA.

Our Current Processing Practices. We limit our collection of personal data to information that is adequate, relevant, and reasonably necessary in relation to the specific purposes for which it is processed, as described in this Privacy Policy. We do not collect personal data beyond what is needed to provide our services, communicate with you, and fulfill our legal obligations.

We do not currently sell personal data or use website browsing activity for cross-site targeted advertising, and we do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We may use publicly available professional information about real estate agents and brokers for marketing activities as described in Sections 1 and 2.

If we begin sharing certain categories of personal data with third parties in ways that constitute a “sale” under the TDPSA, including sharing identifiers, internet activity data, and commercial information with advertising networks and data analytics providers, we will update this notice, notify you of any such updates, and obtain any consent required by applicable law.

Sensitive Personal Data. Under the TDPSA, the following categories of data are considered sensitive: (a) data revealing racial or ethnic origin, religious beliefs, mental or physical health diagnosis, sexual orientation, or citizenship or immigration status; (b) genetic data; (c) biometric data processed for the purpose of uniquely identifying an individual; (d) personal data collected from a known child; and (e) precise geolocation data (GPS-level location).

We do not process sensitive personal data and will not process sensitive personal data without first obtaining your consent. For purposes of the TDPSA, “consent” means a clear affirmative act signifying your freely given, specific, informed, and unambiguous agreement to our processing of your sensitive personal data. Before we collect or process sensitive personal data, we will present you with a clear, specific consent request that identifies the categories of sensitive data involved and the purposes of processing. You may withdraw your consent at any time.

If we become aware that we have inadvertently received sensitive data, we will promptly delete or segregate it and will not process it for any purpose other than deletion.

Universal Opt-Out Mechanisms. We recognize and honor universal opt-out preference signals, including the Global Privacy Control (GPC), as valid requests to opt out of the sale of personal data and targeted advertising under applicable state privacy laws, including the TDPSA. If we detect such a signal from your browser or device, we will treat it as a valid opt-out request and cease selling your personal data or processing it for targeted advertising purposes.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

General Inquiries. If you have general questions or comments about this notice, you may email us at team@curbio.com.

How to Submit Privacy Rights Requests. We provide the following methods for submitting privacy rights requests:

Email: send your request to privacy@curbio.com. Include “Privacy Rights Request” in the subject line and specify the right(s) you wish to exercise.
Online Portal: submit your request through our secure privacy rights portal at https://curbio.com/privacy-request-page/

Both methods are secure and do not require you to create a new account. You may designate an authorized agent to submit requests on your behalf. We will respond to verified requests within the timeframes required by applicable law.

You may also contact us by post at:

Curbio Inc.

3030 Greenmount Ave, Ste 300

Baltimore, MD 21218

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your jurisdiction, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email privacy@curbio.com or submit a request through our Privacy Rights Request Portal at https://curbio.com/privacy-request-page/. You are not required to create an account to submit a request.